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Everything you need — orders, product help, and how to get the most out of your Shred Tech.
Orders + Shipping
01 When will my order ship?
Orders typically process in 1–3 business days (edit to match your fulfillment).
02 How long does delivery take?
Standard delivery is typically 3–7 business days after shipment (edit).
03 Do you offer free shipping?
Yes—free shipping on orders over $XX (set your threshold).
Returns
01 What’s your return policy?
We accept returns within 14 days but must be unopened and they pay shipping back to the warehouse
02 What if it arrives damaged?
Email us with photos and your order number. We’ll replace it or refund you—no runaround
Product Usage
01 What resistance level should I start at?
If you’re new to resistance training, start at Level 1–3 (22–90 lbs) and work up. If you already train, jump to Level 4–6 and find your sweet spot.
02 How often should I use it?
Daily use is fine. Even 5–10 minutes a day adds up. Rest when your muscles need it.
03 Can I use it standing up? Sitting down?
Both. Standing engages your core more. Seated focuses the resistance on chest and arms. Experiment.
04 Does the rep counter need batteries?
Yes — it uses a standard button cell battery (included). The counter has an on/off switch to save battery life.
05 Is this safe?
Yes. The hydraulic system provides smooth, rebound-free resistance (no springs). Lock bars secure the device when not in use. Non-slip grips keep your hands in place. Use it as directed in the included manual.